Biene care

Refund Policy

                         Return, Refund and Cancellation Policy


Our focus is complete customer satisfaction. In the event, if you are displeased with the products provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the product you purchase.

Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us via contact us link within 6 hours of placing the order and our team will get back to you. Order will only be cancelled if the product has not been picked up.

Refund Policy

In case any customer finds our products damaged we can provide a refund. 

An unboxing video is compulsory to claim a refund or a replacement if the product shipped is damaged or wrong.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Refund requests will only be accepted until 2 business days from delivery of products.

Prepaid orders rejected by clients will be subjected to a deducation of shipping charges (To & Fro) for their refund. 

For Partially Paid COD orders, refund will not be applicable on the prepaid amount. 

Return Policy

We are currently not accepting any returns of our products as they are personal hygiene products.

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